Store Policies & Conditions
Customer Care
At Clone Craft, we place a high value on our customers and are committed to providing exceptional service and support. Our customer care policy reflects this commitment and outlines our dedication to ensuring your complete satisfaction with our products and services. We are committed to addressing any issues or concerns you may have in a timely and professional manner. We encourage you to review our policy for more information on how we can assist you. Thank you for choosing us as your trusted partner.
Privacy Policy
Thank you for taking the time to visit our Privacy Policy page. As a valued user of our website, we understand that you place your trust in us when sharing your personal information. Our Privacy Policy has been created to provide you with a clear and concise understanding of the data we collect, the reasons for collecting it, and how we use it. We are committed to protecting your privacy and handling your personal information. We gather and retain any information provided on our website or through other means. This includes the Internet protocol (IP) address used for your computer's Internet connection, login details, email address, password, device and connection specifics, and purchase history. To analyze sessions, we utilize software tools to track page response times, duration of visits to specific pages, page engagement details, and browsing methods. Additionally, we collect personally identifiable information like names, emails, passwords, communications, payment details such as credit card information, comments, feedback, product reviews, recommendations, and personal profiles. When engaging in a transaction on our website, please note that we gather personal information, including your name, address, and email address. Rest assured; this information is solely utilized for the purposes explicitly outlined above. When engaging in a transaction on our website, please note that we gather personal information, including your name, address, and email address. Rest assured; this information is solely utilized for the purposes explicitly outlined above. We gather both Non-personal and Personal Information for the following purposes: Facilitating the provision and operation of the Services; Offering continuous customer support and technical assistance to our Users; Contacting Visitors and Users to convey general or personalized service-related notifications and promotional communications; Generating aggregated statistical data and other forms of Non-personal Information for us and our business partners to enhance and refine our respective services; Ensuring compliance with all relevant laws and regulations. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. We may contact you for various reasons, including updating you on your account, addressing account-related issues, resolving disputes, collecting outstanding fees, seeking your feedback through surveys, providing company updates, or as required to enforce our User Agreement, relevant national regulations, or any existing agreements with you. Communication methods may include email, telephone, text messages, and postal mail. The privacy of our users is of utmost importance to us at Clone Craft. As we strive to enhance our services and remain compliant with evolving regulations, we reserve the right to modify our privacy policy as needed. We want to assure you that any changes made will be communicated transparently and will always align with our unwavering dedication to safeguarding your personal information. If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at contact@clone-craft.com.
Terms & Conditions
Clone Craft cultivates cannabis plants with THC levels below 0.3%, compliant with the 2018 Farm Bill. These plants are meant for personal recreational use by individuals over the age of 21 years, and not for resale. Before making a purchase, it's important to note that potency can vary between different strains. It is the buyer's duty to educate themselves further on this. Knowing the plant yield is crucial before making a purchase.
We want to make it clear that any information provided on our website is for educational purposes only and should not be taken as medical advice. We strongly recommend consulting with a licensed healthcare professional before using marijuana.
It is essential to follow local and state regulations regarding the purchase and cultivation limits of hemp plants per household. This message does not support or encourage any illegal activities.
Payment Methods
- Credit / Debit Cards
- Offline Payments